Complaint Resolution and Grievances
If you have questions or concerns about your care, the patient relations specialist is available to help you better understand the healthcare environment, resolve problems, provide information, and address ethical concerns. You can contact a patient relations specialist by calling (714) 992-3000, ext. 3749, Monday through Friday, 8 a.m. to 4:30 p.m. After business hours, or on weekends and holidays, contact the charge nurse or nursing supervisor
at (714) 871-3280.
You have the right to contact The Joint Commission by email @: complaint@jointcommission.org or by mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL, 60181
by phone: (800) 994-6610
